Built for Malaysian SME F&B
Ezserve runs on the devices you already own — Android, iPhone, iPad or iMin. No costly Windows till, no server. Just a simple, cloud POS for cafés, kopitiams and restaurants.
Five ways to order
One system for the whole floor — dine-in at the counter or the table, takeaway, QR self-order and prepaid pickup.
Take walk-in orders on the cashier terminal, tap a table, add items and charge.
Waitstaff take the order right at the table on a tablet or phone — synced to the counter instantly.
Fast custom orders with an auto number that resets daily — or name the order. Straight to charge.
Guests scan the table QR and order from their own phone. No app to download.
Customers order and pay ahead, enter car plate, and get notified when it’s ready to collect.
QR self-ordering
Each table gets its own QR code. Customers scan, browse your live menu and order — no app to download. The order lands on your counter with an alert.
Prepaid pickup
Customers order and pay online, then collect. They enter car plate + phone, stay in the car and tap when they arrive — you notify them when it’s ready.
Everything in one system
From the first order of the day to the closing report — every part of running your F&B business is built in.
Food to the kitchen, drinks to the bar — auto-routed. Multiple printers, flexible ticket formats.
Cash, card, DuitNow & e-wallets. Split a bill by item, quantity or method; auto change & cash drawer.
Consolidate a month of receipts and submit to LHDN in-app. E-invoice QR on every receipt.
Open with starting cash, log pay in/out, close with a full cash-reconciled Z-report.
Categories, per-variant pricing and one-tap add-ons. Cloud menu syncs to every device.
Points earn & redeem, member profiles and history, with one-tap point tools at the counter.
PIN accounts with ~14 permission toggles and per-category access. Every sale is accountable.
14 report types with Excel export, and every branch compared from one web login.
The whole system runs in English, Bahasa Malaysia and 中文 — switch anytime.
Owner’s web portal
The Admin Portal runs in any browser. Watch live sales, pull reports, edit your menu and manage staff and members — across every branch, from one login.
Straight talk about internet
We’ll be honest — Ezserve is a cloud system and needs internet to run at full capacity. Here’s exactly what still works if your connection has a hiccup.
Everything you take during an outage is saved and syncs automatically the moment you’re back online — you never lose an order. For full features (tablet, QR and pickup ordering), a working internet connection is required.
Pricing
One-time setup, then pay monthly only for the devices you use.
Everything you need to go live — done for you:
Estimate only. RM 800 registration is billed once at the start.
Getting started
From your first message to your first sale — here’s how onboarding works.
Tell us about your restaurant on WhatsApp — size, branches and what you need.
We give you a demo ID to sign in and explore Ezserve yourself, risk-free.
We enter your full menu, configure tax, e-invoice and printers, and prep your devices.
Start taking orders the same week — with our team a WhatsApp message away.
Real owners, real counters — here’s what they say.
“Very easy to use, no lag at all even during our busy hours. Training new staff takes minutes.”
“Low setup cost and we just used our own tablets. Customer service replies fast on WhatsApp whenever we ask.”
“QR ordering and the pickup feature saved us so much time. Our customers love ordering ahead.”
Yes — that’s the whole idea. Ezserve installs from the App Store or Google Play onto any Android or iOS phone or tablet, or an iMin terminal. No need to buy an expensive Windows till or a database server; it’s cloud-based.
Yes. Message us on WhatsApp with your restaurant name and we’ll give you a demo login to try it yourself, and arrange a walkthrough at your shop.
Ezserve is cloud-based and needs internet for full features. If the connection hiccups, your cashier terminal keeps taking orders so you never stop selling, and everything syncs automatically once you’re back online. Tablet, QR and pickup ordering need a live connection.
Cash, credit card and e-wallets — DuitNow QR, Touch ’n Go, GrabPay, ShopeePay and FoodPanda Pay. You can split a bill across methods. We also partner with Fiuu, so we can set up a DuitNow QR that’s scanned and paid at the counter and auto-detects when payment is received.
We link your business to LHDN using your MyTax Client ID and Secret. Ezserve then consolidates a month of receipts per POS and submits them to LHDN for you, and prints an e-invoice QR on every receipt so customers can request their own.
For as long as you use the system. After the one-time RM 800 registration, you pay monthly — RM 60 per cashier terminal and RM 20 per extra ordering tablet — while you’re active.
Message us on WhatsApp for a free demo login and a walkthrough at your restaurant — menu, hardware and all.
Chat with us on WhatsApp
Ezserve